Turn WhatsApp into a reliable business communication system
Send reminders, updates and campaigns on time. Keep customer communication organised. Connect WhatsApp with the way your business already works.
WhatsApp communication for growing businesses Built for official WhatsApp Business Platform integrations
Official WhatsApp Business Platform integration
Managed onboarding and setup
Approved message templates
Delivery tracking and reporting
Built for businesses that handle regular customer updates, reminders, renewals, follow-ups or service notifications.
Business communication dashboard
Today
Workspace
Clinic Operations
Reminders scheduled
Recent campaigns
Last 7 days
Scheduled reminders
Next run
Pending
Review
Why businesses need a better way to use WhatsApp
Using WhatsApp every day, but still handling everything manually?
WhatsApp is already where your customers are. The challenge is making sure important messages are sent at the right time, to the right people, without depending on manual follow-up every day.
Missed follow-ups
Customer enquiries and leads are forgotten when the team is busy.
Manual reminders
Staff repeatedly send the same payment, appointment or renewal reminders.
Scattered customer lists
Contacts are stored across phones, spreadsheets and different team members.
No clear tracking
It is difficult to know which messages were delivered, failed or still need action.
Inconsistent communication
Different employees send different messages without a standard process.
Limited visibility
Management cannot easily measure communication activity or outcomes.
What Onto Connect does
One platform for WhatsApp communication that needs to happen on time
Onto Connect gives your business a structured way to send approved WhatsApp messages, organise customer groups, schedule communication and monitor delivery. It can also connect with your existing business processes when required.
Send reminders and alerts
Send appointment reminders, payment alerts, renewal messages, event updates and service notifications.
Run planned campaigns
Send approved promotional or informational messages to selected customer groups.
Organise contacts
Import customer details, create groups and use tags to reach the right audience.
Schedule messages
Plan messages in advance instead of manually sending them one by one.
Track delivery
See sent, delivered and failed messages from one dashboard.
Connect your systems
Integrate WhatsApp with billing, booking, CRM, ERP or internal software based on your requirement.
Based on your requirementOnto Connect is designed for responsible business communication. It is not a bulk-spam tool. Messages must follow WhatsApp policies and customer opt-in requirements.
Practical use cases
Use Onto Connect for the messages your team sends repeatedly
Start with one clear business problem. Expand the workflow as your requirements grow.
Customer follow-ups
Stay in touch with leads and customers without relying entirely on manual reminders.
Appointment reminders
Reduce missed appointments with timely confirmations and reminders.
Payment and renewal alerts
Send due-date reminders, renewal notifications and payment confirmations.
Important updates
Send service updates, announcements, event details and operational notifications.
Targeted campaigns
Reach selected customer groups with relevant offers or information.
Business-system notifications
Trigger WhatsApp messages from your existing billing, booking or management software.
Available as an add-onBuilt around real business needs
Useful across industries where timely communication matters
Onto Connect can be configured based on your business process. Start with a standard setup or add workflow automation when needed.
Clinics, diagnostic centres and hospitals
- Appointment reminders
- Health-package communication
- Report-ready notifications
- Follow-up messages
- Payment alerts
- Branch-specific updates
Colleges, coaching centres and training institutes
- Admission follow-ups
- Application-document reminders
- Fee due alerts
- Parent updates
- Class and event notifications
- Student communication
Clubs and associations
- Membership-renewal reminders
- Outstanding-due alerts
- Payment receipts
- Event invitations
- RSVP communication
- Member updates
Real-estate businesses
- Lead follow-ups
- Project-specific updates
- Site-visit reminders
- Brochure sharing
- Payment milestone alerts
- Campaign communication
Multi-branch and service businesses
- Booking reminders
- Service notifications
- Customer updates
- Seasonal campaigns
- Follow-up communication
- Branch-level messaging
Why not use only the regular WhatsApp Business App?
Use the right tool as your communication volume grows
| Requirement | WhatsApp Business App | Onto Connect |
|---|---|---|
| Reply manually to customers | Yes | Yes, based on your setup |
| Send structured reminders at scale | Limited | Yes |
| Schedule approved campaigns | Limited | Yes |
| Organise customer groups and segments | Basic | Yes |
| Track message delivery and failures | Limited | Yes |
| Standardise message templates | Limited | Yes |
| Connect billing, booking or CRM software | Limited | Available |
| Support workflow-based communication | Limited | Available |
| Monitor communication from a dashboard | Basic | Yes |
| Custom business implementation | No | Available |
The regular WhatsApp Business App is useful for everyday conversations. Onto Connect is designed for businesses that need planned communication, tracking and workflow automation.
Business AI
Already using WhatsApp Business AI? Onto Connect adds the operational layer.
WhatsApp Business AI can help eligible businesses answer common customer questions. Onto Connect is useful when your business also needs planned campaigns, reminders, approved templates, customer segmentation, delivery reporting or integration with your day-to-day systems.
Use basic AI replies for simple enquiries. Use Onto Connect when communication becomes a business process.Simple rollout
Start with your use case. We help you set up the rest.
You do not need to understand the technical setup. Our team will guide you through the onboarding process.
Tell us your use case
Explain what you want to improve: reminders, campaigns, follow-ups, alerts or integrations.
Connect your business WhatsApp account
We guide you through the official WhatsApp Business Platform onboarding process.
Prepare approved message templates
We help you structure the messages required for your business communication.
Add your customer data
Import contacts or connect your existing software based on your requirement.
Send, schedule and monitor
Run your communication from the dashboard and track the outcome.
Platform features
Everything needed for structured WhatsApp communication
Account setup
- Guided onboarding
- Business WhatsApp account setup
- Secure configuration
- Workspace setup
Message templates
- Create and organise templates
- Sync approved templates
- Preview message content
- Support multiple languages
Campaigns and broadcasts
- Send one-time broadcasts
- Schedule campaigns
- Select customer groups
- Monitor campaign status
Customer management
- Import contacts
- Maintain customer records
- Add tags and custom fields
- Filter customer groups
Delivery tracking
- Track sent messages
- Monitor delivery status
- Identify failed messages
- Review message history
Workflow automation
- Schedule reminder workflows
- Connect business systems
- Support booking, billing and renewal use cases
- Configure custom notifications
Team and access control
- User access management
- Role-based controls
- Activity visibility
- Operational traceability
Reporting
- Delivery summary
- Campaign reporting
- Template usage visibility
- Error monitoring
Simple pricing
Choose a plan based on how your business uses WhatsApp
Start with essential communication tools. Add workflows and integrations as your requirements grow.
Starter
Starter
₹1,099/ month
Annual billing saves 20% (₹2,637.60)
For businesses starting structured WhatsApp communication.
- 1 WhatsApp business account
- Guided onboarding support
- Template management
- Contact import
- Basic broadcasts
- Message scheduling
- Delivery tracking
- Basic dashboard
- Up to 3 platform users
- Email support
One-time onboarding: ₹15,000
Best for announcements, reminders and basic customer communication.
Proceed to PaymentMost Popular
Growth
Growth
₹3,499/ month
Annual billing saves 20% (₹8,397.60)
For businesses sending regular reminders, updates and campaigns.
- Everything in Starter
- Advanced campaign management
- Customer segmentation
- Scheduled campaigns
- Retry handling
- Custom fields and tags
- Expanded delivery reporting
- Up to 10 platform users
- Priority support
- One standard industry template pack
- Workflow consultation
One-time onboarding: ₹30,000
Best for clinics, education institutions, clubs and growing service businesses.
Proceed to PaymentAutomation
Automation
₹7,999/ month
Annual billing saves 20% (₹19,197.60)
For businesses connecting WhatsApp with daily operations.
- Everything in Growth
- API and webhook integration support
- Custom reminder workflows
- Billing, booking, renewal or CRM workflow support
- Advanced monitoring
- Custom reporting support
- Up to 20 platform users
- Priority implementation assistance
- Quarterly workflow review
One-time onboarding: ₹45,000
Best for businesses ready to connect WhatsApp with daily workflows.
Proceed to PaymentEnterprise
Enterprise
Custom pricing
For larger teams, multi-branch operations and dedicated deployments.
- Dedicated hosted instance
- Private cloud or dedicated VM option
- Multi-workspace setup
- Advanced integrations
- Higher-scale queueing
- Custom user limits
- SLA-based support
- On-premises option where required
For larger operating requirements.
Contact SalesHow WhatsApp charges work
Your Onto Connect subscription covers platform access, workflow tools, dashboards and support. WhatsApp messaging charges are separate and depend on the type and number of messages delivered. We will explain the expected usage cost before setup.
All prices are exclusive of applicable taxes. WhatsApp and Meta policies apply.Optional add-ons
Additional WhatsApp business number
₹1,500 to ₹3,000 / month
Additional platform user beyond plan limit
₹500 / user / month
Template setup pack
₹3,500 for up to 10 templates
Custom integration
From ₹15,000 one-time
Custom workflow automation
From ₹10,000 one-time
Managed campaign support
From ₹5,000 / month
Dedicated infrastructure
Custom quote
Priority SLA support
From ₹5,000 / month
Add-ons are recommended only when relevant to your business requirement.
FAQ
Common questions before rollout
Clear answers about scope, reminders, campaigns, pricing and delivery.
Onto Connect is a WhatsApp communication and workflow platform for businesses. It helps you send approved messages, schedule reminders, organise customer groups, run campaigns and track delivery from one dashboard.
No. The regular WhatsApp Business App is useful for individual or small-team conversations. Onto Connect is designed for structured communication such as reminders, campaigns, operational updates, tracking and business-system integrations.
Onto Connect supports approved WhatsApp campaigns for customers who have opted in to receive communication. It is not designed for spam or unauthorised messaging. All communication must follow WhatsApp policies.
Yes. Onto Connect can support scheduled reminders and workflow-based notifications for use cases such as appointments, payments, memberships, renewals, admissions and events.
Yes. You can send approved campaign messages to selected customer groups, schedule communication and monitor delivery status.
Yes. Customer records can be imported and organised using fields, tags and segments. Customer opt-in requirements must be followed.
Yes. Integration can be configured based on your requirement. Common examples include billing systems, booking tools, CRM software, ERP platforms and internal business applications.
No. Onto Connect subscription charges cover the platform and support. WhatsApp messaging charges are separate and depend on the type and number of messages delivered.
No platform can guarantee delivery of every WhatsApp message. Delivery depends on Meta and WhatsApp policies, customer conditions, message quality and other platform rules. Onto Connect helps you monitor the status clearly.
WhatsApp Business AI can help eligible businesses respond to common customer questions. Onto Connect is useful when you also need campaigns, reminders, approved templates, customer segmentation, delivery reporting, team controls or integration with your business systems.
Onto Connect is useful for businesses that regularly send reminders, follow-ups, alerts or updates. Common examples include clinics, diagnostic centres, hospitals, colleges, coaching centres, clubs, associations, real-estate companies and multi-branch service businesses.
Book a demo and tell us your use case. We will recommend the right setup, explain the expected charges and guide you through onboarding.
Talk to us
Tell us what you currently manage manually on WhatsApp
Share your use case, approximate number of customers and the type of communication you send regularly. We will recommend a practical setup.
Business contact
- +91 9962200379